This place is situated in a wonderful area close to a church and a palace, offering spacious accommodations with luxurious amenities like soft, thick towels and a large bathroom.

Great hotel. Beautiful, large room and terrific amenities. Easy to find and great location. Friendly and accommodating staff. I highly recommend this hotel and would not hesitate returning some day.

The friendliness,helpfulness and considerate staff from cleaners through to the front desk staff. Bed linen was changed every day. The choice for breakfast was vast and very enjoyable. Bedroom was very large with one large en-suite for my able bodied wife and one even larger en-suite for me as I am disabled and confined to a wheelchair. City on your doorstep, bus station 10min walk, train station 25min walk and 10min walk to the walls where everyone walks, cycles,runs and sits eating ice-cream in the sun.

The en-suite equipped for the disabled has everything except a very essential grab bar/rail for transfer from wheelchair to toilet bowl, no grab bars/rails and no seat in the level deck shower.

Superior king room with a comfortable bed and a clean bathroom. Very central location, around 10-15 minutes walk from St Martin Cathedral. - Located near San Michele's church, one of the main attractions in Lucca. - Excellent customer care. - On-site parking available. - No extra charges for concierge service, wake up service, and ironing.

Value for the money in a 4star hotel,super location, great service, old style Italian luxury, super clean, relaxed elegance. Best hotel I have stayed at so far, in 20 years of staying in Lucca centre. Walking distance to hertz rent a car, so easy to train in to city centre, and stay inside the Walls, then quickly walk out and rent a car to explore the country side. They had a better room and graciously bumped me up to a suite because they could, and didn't make a huge deal about it. Had bikes gratis for riding on the wall. Breakfast was geat, croissants were warm and fresh. For sure my new favorite.

Only that I didn't know about it earlier. I would def rec. This to anyone.

Very nice hotel, with a great staff, in the perfect location

wifi was a bit hard to use

The staff were fantastic, and the room was beautifully decorated with a four-poster bed, all situated in a fantastic location near the town center.

Staff cortesy , Confort

Fantastic and helpful staff. Free bike rental was an unexpected surprise. Nice breakfast with a good selection of food.

Everything is wonderful here

Had an excellent stay in a wonderful town. Airy rooms with comfortable bed. - Thick fluffy towels. - Large bathroom. - Incredible staff

We loved the staff. Breakfast Buffet was lovely. Rooms were clean and tidy. Staff was gracious. Great location. We would highly reommend it.

The staff were very friendly and gave us excellent reccommendations for places to eat. They were very polite and happy.breakfast was good value, and the rooms very large and comfortable. We stayed in a deluxe bedroom.

This place is spacious, bright, and has a beautiful bathroom.

Excellent location, spacious and clean room and friendly, helpful staff. Breakfast was also good with lots of choices.

Excellent location and friendly, accommodating staff made the stay delightful.